When you order a document, My Italian Family will do the following:
Mail a written request to the Italian Town hall – In order to prevent fraud and to comply with the requirements of the existing privacy laws (Law no. 675/1996 implementing EU Directive 95/46 on Personal Data Protection), more and more town halls require a signed authorization letter by means of which the direct descendant authorizes us to request family documents on his or her behalf, and a copy of the direct descendants’ valid photo ID (passport or driver’s license). These documents will be forwarded to the local town hall together with a copy of our valid photo ID.
Unlimited follow-ups by communicating (fax, email and/or phone) with the Italian Town Hall to obtain an official reply, either with the record(s) ordered or with a notification of No Record Found.